1. Access distribution record in PC Distribution Tracking. PC/Tasks/Distributions
  2. Upload Cover Sheet from R:\CAPITALOperations\Distributions\Cover Sheets
  3. Access Documents tab and open all documents
  4. Check all details on Trading Instructions and Driver’s License
    1. Check years of service for reasonability
    2. Check vesting
      1. If vesting % appears to be incorrect, research further
        1. Review plan document
        2. Check conversion records
        3. Engage Conversions or Client Services
    3. Compare date of birth from DL to date of birth on Trading Instructions
    4. Check to make sure that DL is current
    5. Verify that status is correct for the type of distribution, e.g. participant has a Termination Date for a termination distribution request
    6. Check to see if “Second Distribution” indicator is “Y” or “N” and make sure radio button is checked appropriately in Trading Instructions column on Review tab
    7. For paper forms, check Federal and State tax withholding information and make sure boxes are appropriately checked in Trading Instructions column on Review tab
    8. Check ACH account information if possible (may not be possible if this information was entered online)
    9. Check Delivery Method
    10. Check 1099 Code in Other Instructions box
    11. Check Status Notes to make sure any special processing or requests are communicated clearly with DMC alerts. (There should only be one DMC Alert. If there are multiple issues, they should all be included in a single note.)
    12. Check Status Notes for notes about security verification 
      1. Did we send MFA code to participant?
      2. Did we leave a voicemail at number of record?
      3. Did we verify rollover address?
      4. Did we use Lexis Nexis to verify the address of record?