If vesting appears to be incorrect for a participant's distribution, a PC2 activity will be needed. This replaces our previous procedure of reaching out to an individual contact like the plan admin or client services.

On the PC2 activity, the Effective Date will be the date of the PC2 activity entry, allow 3 business days for the Due Date selected, and you will set your name as the Activity Owner. The department will be Plan Operations but you should not select an individual employee name. Then, you will enter the plan, adopter, and participant details. For the description, please include notes on your findings so far and ask if current vesting is correct or if they can make corrections as necessary.

Plan Operations will review participant's years of service, their plan documents, and hours worked to determine if vesting is accurate or correct their vesting if necessary. 

Once the PC2 activity is complete, please update the PC record with notes supporting their findings and attach the email confirmation containing Plan Ops's comments in PC. See attached for reference.