Transaction Department Procedures

Processing Cover Sheets/Distributions
Processing Cover Sheets/Distributions On a daily basis we receive new distribution requests that need to be reviewed by our Transactions department a...
Wed, Apr 9, 2025 at 8:31 AM
Rejected Distributions Due to SSN/Name Mismatch
Rejected Distributions Due to Name/SSN Mismatch Disbursement Rejections due to Name/SSN Mismatch The custodian Charles Schwab verifies a participant&...
Wed, Apr 9, 2025 at 8:42 AM
Researching Vesting Discrepancies
Researching Vesting Discrepancies Participants will always be fully vested in their own contributions but the employer's contributions will be subjec...
Wed, Apr 9, 2025 at 8:49 AM
Review Reports
Review Reports The objective of the Review Reports is to catch distributions that are stalled. By reviewing different scenarios in the distribution task ...
Wed, Apr 9, 2025 at 8:35 AM
Security Verification Requirements
Security Verification Requirements Normal Distributions (in-service, lump sum, etc.): Web requests: DL needed only if the amount is over $20k DL not n...
Wed, Apr 9, 2025 at 8:40 AM
Stale Dated and Returned Checks
Stale Dated Checks & Returned Checks Stale Dated Checks Recordkeeping will notify Transactions of any outstanding distribution checks that have sta...
Wed, Apr 9, 2025 at 8:34 AM